Service-oriented integration of information systemsfor logistics management

Abstract

Developments in information technology have become more crucial for corporate firms and businesses. They make use of this technology to manage business processes and it is one of the most invested domains by corporations. As technical infrastructures of companies improve, the number of enterprise-oriented and special software developed for business processes increase, too. With the augmentation of cooperation between companies and incorporated business processes, in time, a need for integration emerges for the applications running in diverse infrastructures and technologies. Logistics business processes are a part of a business domain where there are multiple areas of study such as railway, seaway, road transportation and depot, and where multiple companies and a high number of customer needs are managed. Integrations between companies should be quick, reliable, easily-adaptable to changing business processes is a crucial requirement. As integrations play a significant role in the management of process, the correct establishment of the integration architecture, convenience for follow-ups and management are critical for the flow of business processes related to the monitoring of the possible problems. The main point of this thesis is based on a need for a software infrastructure that will enable integrations to work together. Thus, by getting integrations to utilize service-based architecture, to react quickly to changing business processes and customer needs, it is aimed to provide management and for exception monitoring. That’s why I focused on integration of service-based information systems for logistics management in my thesis.